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Jeff was very thorough and tried many approaches to solving the issue before we determined it was probably a hardware issue which would require more of an effort than I was prepared to invest in a laptop I would only occasionally use. I was completely happy with Jeff's work and would use him again.
I have needed Pete's expertise on many occasions. I have a desktop computer, laptop and iPhone - he knows them all. He worlds by phone, email or in person. He has been helpful on issues with iPhoto, email, mobileme/icloud, double passwords, and a host of other things. If he doesn't have an immediate answer he has the resource. He has recovered photos from the sd card on my camera (after I deleted them from my computer) and downloaded hundreds of videos that seemed locked in my video recorder. He is constantly teaching me ways to upgrade my devices, apps I should get and software that would be helpful given my idiosyncrasies. He has come to my house the same day or the next day when it was urgent. I work from home and don't have office support. For me, not having to go to the apple store with my big desk top is worth his hourly rate.
Ari is patient and funny, helpful in explaining about different options for data storage, and prioritizing what should come first in the Mac learning department. He helped me upload to iCloud the data that had my laptop all jammed up, for starters. Looking forward to more help so I can feel more proficient in understanding (and using better) my great new MacBook Pro.
I had an awesome experience with DCC! My Lenovo All-in-one was not able to get on wi-fi. I attempted some self help options and the decided to call Lenovo. After being on the phone with Lenovo for hours trying to fix the issue, resetting the computer, downloading drivers, (pretty much everything I had already done) giving host control to Lenovo and see about a replacement since I just got the device in December, Will of DCC came to my house and spent a couple hours fixing the problem. He saved me sooo much time, money and headache from having to send in my entire unit to get "repaired". He went the extra mile to make sure my computer was running at peak performance, he recycled an old laptop for me, and he is in the process of repairing the hinges on one of my other laptops. Will of DCC is a first class computer guy! I'm only calling him from now on and recommending him to anyone with computer issues.
I contacted Bill because my PC was running slow and I had a new laptop that required some attention. Both are now running great. Bill took the time to explain what he was doing and showed me some things I could take care of myself. He explanations were presented in a way I could understand(I'm not a computer savy person). I felt that I learned helpful information about my computers. Both are now running smoothly and up to speed. I would highly recommend Bill/
We're still finishing some work with my laptop but Jason is very professional and figured out what may be going wrong with my internet connection fairly quickly. He provided me with some options to get me up and running again and is researching with some companies for replacement parts. This was something I had to have someone come to my house for since it was just affecting my laptop and I only seem to be connected to the internet if I stayed in my office. Obviously that isn't feasible, so I was glad to find someone who could actually come out and inspect it for me. Jason's fees are also very reasonable.
David responded to my request and came to my office the next day. He was able to fix my laptop by installing a new hard drive. He extremely knowledgeable and professional. I would definitely hire him again.
I was having issues with my pc and was very fortunate to come across Sean. He was recommended by another local outfit which was no longer doing repairs. He immediately went to work on my laptop, keeping me appraised of the issues as he progressed. His service was outstanding, as I was up and running literally the next day. The price was very reasonable, and I am extremely satisfied. Well done Sean, and thank you!!
I have called on Paul for computer repairs numerous times in varying degrees of "technical difficulties". Each time he was not only available, but efficient and knowledgeable, and went beyond the call of duty; on one occasion I was so pleased with his service & the extra tasks performed that I felt he'd sold him self short on pricing and I paid him extra!! I've dropped off my laptop for repairs and I've called on him for in home PC repair; we were perfectly comfortable inviting Paul in the most intimate spaces of our home while he performed repairs on PCs in an upstairs bedroom and in our home office. His business model is 100% structured around serving the needs of his customers while his personal virtue & ethics bring an empathetic and understanding approach to each individual's situation, and his IT knowledge delivers the savvy to diagnose & fix it right the first time! I will continue to, recommend Paul Castillon & his expertise to anyone I know in need of his services and, if you're reading this trying to decide if you should call on him, I would recommend him to you too!!
Spilled water on my laptop and Aaron saved my life! Very professional and even make sure my laptop was running even better before it was broken.
My laptop was running very slowly. Curtis found over 15 viruses on my laptop. He repaired it quickly and accurately. He also recommended an anti-spyware program as I didn't know how to protect my laptop. Curtis is very detail oriented and persistent and will work to solve a problem until it is resolved. Curtis demonstrated this when my laptop crashed several times. After Curtis was finished I had no further problems and my laptop worked great, better than ever!
I had to get my laptop screen replaced. Carlos was able to turn around everything in 3 days, including a weekend. He took care of ordering the new screen and also charged very reasonably. Will reach out to him again if i ever have computer issues!
Thank you Skye!! Carmen had her laptop to work on because of your quick work.
Awesome Service. Easy to talk with and at a very low rate. My laptop was fixed super quick.
Alan was very helpful & thorough in fixing my laptop issues, very reasonable rate & will surely consider services in the future.
Gordon was excellent and he even came to my house to fix my laptop. He checked on how things were running a couple days later. He is excellent and affordable.
I have had the pleasure of Tim's work for over t8+ years. Time Always locate the problem in any given situation in Microsoft Windows As well as Linux operating desktop or Laptop systems. In the past Tim has setup up many Network Data systems, at the basics. amd transformed a"brick and mortar" business into functional as well as maintaining them. There is never a job too small or too large. Tim is very proficient, knowledgeable and is a great asset to any team. Tim alwasy has a solution to any given task, and resolves it quickly. From Security systems to Business networking. He s a natural. And in these days, going through many I.T. Consultant/Technicians, to locate the quality and style needed like Timothy Tucks, made me to believe that they did not exist. As a business owner, I often get questions of "who do you know of that is qualified to work, solve Email scanning issues, Clean and Dust Networks ,Custom built computers the list goes on. Tim is definitely an asset to any Company's I.T. Security Network system.
I had Barklee come to my home to work on my two laptop computers and cleaned them out and got rid of viruses. Very courteous and professional. I would highly recommend
Chris very quickly diagnosed the cause of the problem, and the laptop needs a new LCD screen. We're ordering that and he will install it once it arrives. So far, he is knowledgeable and friendly, and we expect he'll be completely competent in installing the screen once it arrives.
I was impressed with Kory. He really knows his way around computers, and had my granddaughters laptop fixed in less than an hour. His fees are reasonable, and he will come to you if need be. I will and have recommended him to several friends. Thank you Kory.😃😉
Fixed my old laptop and explained to me what was wrong. Very polite and professional. I would suggest to my co-workers.