Total PC
Total PC

Total PC

$1/hour
estimated price


Usage type
Service type

Responds within a day

Introduction: Total PC is a trusted IT advisor to small businesses in Southern California. Total PC helps businesses use technology to increase profits by providing the following: · DAILY SUPPORT: Fixing problems as they occur · PROACTIVE MAINTENANCE: Addressing issues before the are problems · NETWORK MANAGEMENT: Maintaining the network to prevent issues · TRUSTED IT ADVISOR: Aligning your IT infrastructure with your future goals Total PC is dedicated to helping small business of all sizes and industries use I.T. to overcome their unique business challenges.
Overview

Hired 35 times

Serves Walnut, CA

Background checked

6 employees

19 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Featured Projects

1 photo

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

19 reviews

5
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Read reviews that mention:


pro avatar
Whirl S.
Feb 6, 2024
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Hired on Thumbtack

Hired on Thumbtack

Very nice people. They explained the costs upfront, and got us an appointment quickly. After they finished everything was up and running again. Would recommend!

Details: Commercial (Office) • Technology support • Router • My home, venue, etc.

Network Support Services
pro avatar
Candy N.
Oct 10, 2022
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Hired on Thumbtack

Hired on Thumbtack

Excellent Service, with just a few minute phone call my problem was resolved. Would highly recommend Kevin for any computer help you need. Will definitely call again when help is needed.

Details: Commercial (Office) • Network setup and installation • Technology support • Computer • My home, venue, etc.

Network Support Services
pro avatar
SUHAIR Q.
Mar 30, 2023
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Hired on Thumbtack

Hired on Thumbtack

Kevin was very responsive to our request and came out quickly to check our needs and give us his estimate. He gave his input and helped us order the needed parts. Professional, courteous and knowledgeable. We highly recommend Kevin and Total PC!

Details: Communications (telephone, cable, or internet) • Install new wiring • Other wiring installation needs • Commercial • Business owner

Wiring Installation
pro avatar
Deena S.
Jan 19, 2022
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Hired on Thumbtack

Hired on Thumbtack

I had a number of companies submit proposals to set up the network for our coworking & event space, which is scheduled to launch soon. We needed reliable wifi for our 10,000 sq. ft. building, and a number of hard-wired offices & meeting rooms. Kevin from Total PC immediately stood out from everyone else. The most important thing ... he LISTENED! When I told him that the previous tenants already had existing wiring, he actually verified that most of the connections still worked. That action alone saved us hundreds of dollars. I'm looking forward to having great internet and working with Total PC on a regular basis. Because of their professionalism and competitive prices, we hired them to be our regular tech support as well.

Details: Commercial (Office) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services
pro avatar
JC W.
Dec 29, 2016
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Hired on Thumbtack

Hired on Thumbtack

Great experience for a small office Internet and phone setup! The service was prompt and timely. Kevin was very professional, knowledgeable and went above and beyond expectations. We look forward to working with Total PC again.
Network Support Services
Credentials
Background Check

Kevin Hammond

FAQs

  • What is your typical process for working with a new customer?

    When working with a new customer we follow a simple path to help them use technology to increase profits. 1. We meet the customer at their place of business to provide a free consultation to evaluate their current I.T. setup. 2. We listen to the client explain their current I.T. pains and their future plans for the business. 3. We advise the customer how to alleviate their current issues, prevent further issues from developing and how to plan for future changes and growth in the business.

  • What types of customers have you worked with?

    Total PC works with many types of small business in various industries. We have clients with 3 computers and no servers to clients with 50+ computers, multiple servers and different locations. Some of the types of businesses we are currently servicing are: · Accounting/Tax Services · Auto Service · Construction · Dental · Home Improvement · HVAC · Import/Export · Logistics · Manufacturing · Mortuary · Optometry · Restaurant · Retail

  • What advice would you give a customer looking to hire a provider in your area of work?

    Experience is key. When a customer is hiring a provider in the I.T. industry they should ask if this company has practical experience in the I.T. field. Does the provider have professional experience in the I.T. industry or are they someone who has just expanded their computer hobby into a business? Also many times companies looking for I.T. companies will evaluate 3 things: quality, service and price. It is rare, if not impossible, to find a company that provides all 3. So we ask customers to ask themselves what they would sacrifice for their long term happiness? Quality? Service? Price?