Introduction: Information Technology Professional with 10+ years of Enterprise level experience with Compaq, Dell, Hewlett-Packard desktops and laptops, Hewlett-Packard scanners and Hewlett-Packard, Lexmark and Xerox printers. 10+ years of experience with Blackberry, Palm, and Android Smart Phones and PDA's, 10+ years of VPN and remote connectivity experience.
Ability to identify, troubleshoot and discover a best practice solution to uncommon and common hardware and software issues reported via the end user community in an Enterprise environment. Provided computer port connections from the patch panel to switches for connectivity and troubleshooting of same connections when they failed to provide expected results. Provided RF Patch panel cross connections for various head-ends as requested while at Time Warner.