FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Chloe’s Cleaning Company, our pricing is based on the size of the home and the type of cleaning needed—not by the hour. We offer flat-rate pricing with no hidden fees. Discounts may be available for recurring services or special promotions. Add-ons like fridge or oven cleaning can be included for an additional fee. We’re always upfront with our quotes so there are no surprises.
- What is your typical process for working with a new customer?
We start by gathering some basic information about the property—number of bedrooms and bathrooms, square footage, and the type of cleaning you’re looking for. We’ll ask about any special requests and provide a quote based on the details. Once confirmed, we assign the right provider and stay in touch before and after the cleaning to ensure everything runs smoothly.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential and commercial cleaning techniques, with a focus on consistency, safety, and customer satisfaction.