FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Fair prices , we offer 10% discount for new clients and 15% off for as senior discount.
- What is your typical process for working with a new customer?
At AA Garage Door, our process is designed to be simple, transparent, and stress-free: Initial Contact – We start by listening. Whether you call, message, or book online, we gather key details about your garage door issue or project. Free Estimate – We offer a free on-site estimate so you can meet the technician, get expert advice, and understand the scope and cost before any work begins. Same-Day or Scheduled Service – If you’re ready, we often perform the repair or installation the same day. Otherwise, we’ll schedule a time that works best for you. Professional Workmanship – Our experienced technicians provide high-quality, efficient work—whether it's a spring repair, opener installation, or full door replacement. Every job includes a full system tune-up and safety inspection. Customer Satisfaction – We walk you through the completed work, answer questions, and make sure you're fully satisfied before we leave. We're local, reliable, and here to make your garage smarter, safer, and quieter.
- What education and/or training do you have that relates to your work?
Our team at AA Garage Door is made up of highly trained technicians with years of hands-on experience in garage door repair, installation, and opener systems. All of our technicians have completed in-depth training on: Torsion and extension spring systems Garage door opener technologies (belt, chain, and smart openers) Door alignment, track repair, and safety systems Manufacturer-specific systems like LiftMaster, Genie, Chamberlain, and more In addition to field training, we stay current with industry best practices, product updates, and safety standards to ensure every job is done right the first time. We believe real expertise comes from both knowledge and daily hands-on work—something we take great pride in.