FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent, competitive, and clearly communicated upfront. I provide free estimates based on your specific project requirements, with no hidden fees. Occasionally, I offer seasonal discounts or promotions, especially for returning customers or larger projects.
- What is your typical process for working with a new customer?
First, I discuss the customer's vision and requirements. Then, I provide a detailed estimate and timeline. Once approved, I schedule the project, clearly communicate each step, and maintain constant contact to ensure customer satisfaction throughout the process.
- What education and/or training do you have that relates to your work?
I hold a degree in Enterprise Economics and have over 10 years of specialized experience in tile installation. Additionally, I've been trained extensively in modern European waterproofing techniques (Schluter, Wedi) ensuring the highest quality workmanship for your project.