FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Road Home Exteriors, we keep pricing straightforward and honest—no hidden fees, no surprise charges. What we quote is what you pay, thanks to our NO CHANGE ORDER GUARANTEE. We don’t believe in pressure tactics or fake “today only” discounts. Instead, we offer fair, competitive pricing right from the start. We also tailor each estimate to the project—so whether you need roofing, siding, windows, or all of the above, we’ll make sure you’re only paying for what you actually need. If you're working with insurance due to hail or storm damage, we’ll help guide you through that process too. And for larger projects, we offer financing options to make things easier. Bottom line: We’re here to educate, not upsell. You’ll always get honest pricing and a clear understanding of what’s included.
- What is your typical process for working with a new customer?
Our process is all about keeping things easy and stress-free. When a new customer reaches out, we start with a quick conversation to understand the scope of the project—whether it's roofing, siding, windows, or a combo. From there, we schedule a free on-site consultation where we take a close look, answer any questions, and walk you through your options. After that, we’ll send over a detailed, no-pressure estimate. If insurance is involved (especially after hail or storm damage), we’re happy to help you navigate that too. Once you’re ready to move forward, we set a schedule that works for you and stick to it. You’ll have one main point of contact throughout the job, so communication is always clear and consistent. We back everything with our Lifetime Workmanship Warranty, No-Pressure Sales, and No Change Order Guarantee.
- What education and/or training do you have that relates to your work?
We are trained by the Colorado Roofing Association in both sloped and flat roofs. We are proud to be licensed and insured! We always take advantage of manufacturer training and stay up to date with current products. We are here to help you pick the right product for YOU, not sell you what is right for us.