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Boyce was knowledgeable and able to recover and move files from my hard drive to an external drive when I dropped my laptop and could not get it to start up. He charged me by the number of days he had to work on my system - which was much more reasonable than other tech professional's estimates.
Andrei came greatly recommended and I can say that I wasn't disappointed with his work. I contacted Andrei after my external hard drive died. I had about ten years worth of pictures on it, so it was really important to me to rescue anything that could be rescued. He was able to rescue everything and transfer everything to the new external hard drive I purchased. It was all done in a reasonable time frame and for a reasonable price.
It was pretty embarrassing to have a computer problem I couldn't solve myself -- but much more embarrassing to have my most important hard drive fail and not have any backups. Really, I know better. I tried everything I could to recover the data off of a hard drive that could not be detected by any machine in my house, but I failed miserably. Desperate, I took it to Creative Technologies, and within a few days I had all of my data back. I still don't know why they could see the drive and I couldn't, but I don't really care. I'm just elated to have my pictures and music back! Two very, very awesome things: - Lady told me they wouldn't charge me unless they could recover my data (never met a tech company who didn't charge something just to take a look) - they quoted me one price upon dropping off my drive and when I went to pick it up, charged me $30 less, even though I was already prepared to write the check for the quoted amount. they would have totally gotten away with charging me more I've learned my lesson, and hopefully I will not need his help again. However I'm glad to know Creative Technologies are around if I find a problem I can't solve.
William was super professional, a breeze to work with, a clear communicator and fair on price. I definitely recommend and will use again if I need any further data recovery. He was able to recover data from complete dead laptops, both Apple and PC. He was kind enough to pick up and drop off at my convenience. Excellent individual.
Max and Qubex are so wonderful! I am new to the area and have never needed data recovery before, so I was pretty clueless about what to do when my 5-year-old MacBook decided to give up on life. I was ironically just prepping for a long overdue backup at the very moment it crashed...never to power on again. (Totally my fault for not being better with backups - lesson learned.) My first stop was the Apple Store, but while they said they could probably restore my computer (not my goal), they didn't give me good odds for recovering any of the data. The guy at Apple said that if the data was my priority, I should take the computer to a data recovery company, but that it can get expensive. Oh geez! I was not excited to proceed with this. After stalling for a few days, I Googled local data recovery companies and stumbled upon Thumbtack. Within 10 minutes of submitting my request, I think I had heard back from at least 6 people! Everyone seemed very friendly and helpful, but Max's note stood out for some reason. I just got a good vibe! I called him, and immediately knew that I wanted to work with him. It was clear that he genuinely cared about my situation, and he is just a super nice guy. After I dropped off my computer, Max very quickly did the diagnostic and contacted me with the good news - he could get my stuff! We discussed the cost, since of course it depends on the type of work required, and he was SO kind and reasonable. I gave him the green light to go ahead with the recovery, and it was done within a couple of days (and I had even told him I didn't need it right away). He kept me informed with texts throughout the process, which I greatly appreciated! I now have all of my beautiful data on an external hard drive! Before I even took it home, he let me explore the drive contents on his own Apple computer (I will be accessing it from my new MacBook), and I could verify that everything was there and that I knew how to get to it. I can't say enough good things about Max. I will absolutely go to Qubex immediately with any future tech issues, as they do much more than just data recovery. Thank you Max and the Qubex team! (and Thumbtack!)
I contacted ACE Data Recovery after my external hard drive failed. Although it was spinning, I couldn't access my personal folders on the drive. When I called ACE Data Recovery, they offered me a free evaluation and assured they have clean rooms for complex data recovery procedures. I think it was a perfect idea to send the faulty disk to recovery experts as I got every single file back!
They were able to recover all of my data from a burned drive. They did a great job!