FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We determine our cleaning rates by your home’s square footage and fine-tune the cost to match your unique needs, adjusting for any areas not cleaned or added as necessary. With our unbeatable CompanyClean guarantee, if you’re not happy, we’ll re-clean for free or even provide a free cleaning, making your investment completely risk-free.
- What is your typical process for working with a new customer?
We start with an instant quote over the phone and a sincere chat to really understand your family’s needs. Next, we tailor our cleaning service to fit your lifestyle while keeping you updated with confirmations, reminders, and a follow-up call after each cleaning to make sure you’re delighted. And if you prefer, we’ll even do a free meet-and-greet walkthrough so we can build a genuine relationship from the get-go.
- What advice would you give a customer looking to hire a provider in your area of work?
When hiring a house cleaner, look for a service that tailors its cleaning to your unique needs, offers clear and transparent pricing, and is backed by a satisfaction guarantee. Also, make sure the company is fully insured, bonded, and has a process that includes personal consultations or walkthroughs, so you feel confident and well-supported every step of the way.