- What should the customer know about your pricing (e.g., discounts, fees)?
We have absolutely NO hidden fee's. Our business model is honest and upfront and we have happy customers because of it. Depending on the job, fuel and stairs are included at no extra charge. The price we quote is the price you pay; it's no nonsense and simple.
- What is your typical process for working with a new customer?
New customers will speak with one of our moving experts to determine what all is necessary to get the job done professionally. Once a quote is given all we need is basic information (name, phone, address, etc.) and a set date and time to finalize the booking.
- What education and/or training do you have that relates to your work?
While no formal education and training can prepare you for this type of work, our movers work together every day, learning and growing in sync each and every move. We have tools like electric stair climbers and a truck with a hydraulic lift making even the most advanced move easy!