FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not simply charge an hourly rate for every project. Some jobs are much more complicated and some are very easy and straight forward. Because of this, it is imperative we speak with you and see the project before we can give a price estimate.
- What is your typical process for working with a new customer?
Our goal is to communicate through phone, text, email and site visits to truly understand what the client is looking for before we build a quote. It is important to gain a full understanding of what the client is looking for and get a well rounded idea of their vision so we can put the right people on the job.
- What types of customers have you worked with?
Thumbtack has some of the best customers in the market!