As a military family managing a rental property in New York while stationed in another state, it can be extremely stressful and inconvenient when things go wrong. Last winter (2015), we found that out first hand, when we had a pipe freeze while our tenants were on vacation. The resulting flooding and water damage required us to completely remodel our kitchen, upstairs bathroom, family room and basement. We turned to KW Building and Remodeling for the job and could not be more pleased with the result. Not only did they work with our insurance company for us, they managed the entire project from start to finish while we remained out of state. They stayed in constant communication with us and made us feel at ease as they restored the home we hope to one day retire to. Knowing what was happening every step of the way (including photo updates) was invaluable to us and we can't thank KW enough for their willingness to stay in touch at all times. The experience was positive for reasons far beyond the communication aspect, however. The work done by KW Building and Remodeling was top-notch and the sub-contractors they brought in for tile work were equally great. We have since recommended their company to several family members and friends and will continue to do so. For a stress-free, high-quality experience, you can't go wrong with KW Building and Remodeling. Thank you Karl for all you did for us!