I am self-employed, and my business requires a lot of computer work. Lori has been my only computer consultant for over 25 years. She is a valuable member of my team, and I owe much of my business success to her. She builds computers, provides and installs software, provides periodic tune-ups, and responds ASAP to emergencies. Tech expertise, excellent customer service, and reasonable cost = great value.
Feb 24, 2015
PC Computer Repair
I had been searching for someone to service my home computer which was in need of several updates and a general "cleaning" up. I was referred to Lori, made an appointment and she was very willing to travel from her home in DC to my home in northern Montgomery County. She is very knowledgeable and competent and my computer is now running wonderful. I was also appreciative of the fact that she spent 3 hours with me and only charged for two. I would recommend her services to anyone, a joy to work with.
Jan 21, 2015
Oct 19, 2014
PC Computer Repair
Lori was unable to fixed my initial computer problem but was able to assist me setting up my new computer and retrieving documents from my old hard drive and installing new software! I live 2 miles outside of DC and she is willing to travel. I really like her follow-up after the project was completed...
Lori did a magnificent job helping me with a PC system I was in need of. After listening to my descrption of what I was interested in, Lori put together a package of hardware and shipped it to my residence in Florida. The components were carefully packed and shipped in a timely manner. After the parcell arrived Lori talked me thru the assembly and set-up step by step. She has always been prompt and helpful to answer my questions about the use of my PC and its maintenence. The quality of her work and continuing technical support are outstanding--I would recommend Lori to anyone in need of services with business or personal computers.
Lori has helped me with my computer problems for nearly 20 years. She's honest (to a fault), reliable, patient, flexible, worth every dollar, and dependable. Over the years, she's proven she's not merely a computer guru: she's a computer genius.
If you're reasonable person and want computer solutions ASAP (in an imperfect and ever changing technological Universe), but find yourself stumped by the ever more mysterious world of computer technology, Lori's, your best answer.or so I contend.
Lori always gives above and beyond to her work! She is so excellent to work with and we feel very lucky to have found her.
She has helped me to purchase and maintain my home computer for about ten yrs.
Although she is a little crazy, but so am I, she is a genius with the computer....
She kept her appointments on time. She was flexible and would come almost anytime. I work in my home.
When working on the job she stayed as long as necessary to make your computer work.
Her work is always the highest quality.
Sometimes a job takes longer than I expected but she found a loaner computer during the wait time.
She needs to accept that the cell phone his tool that will help her to 'interface' better with her customers.
She is GREAT!