4. Dynamic Technical Solutions One LLC
- 10 years in business
- 303 hires on Thumbtack
- Serves Washington, DC
"I recently hired DTS1 to diagnose and fix my Dell laptop. Caliph was friendly, responsive, and flexible. He came to my home to do the service, which was very convenient. My total fee was higher than my original quote, but that was due to the problem being more involved that originally thought; we originally discussed just an assessment and clean up, but we ended up having to reinstall the OS. I thought the fees were reasonable.
My only negative was about time: I was not notified of exactly how long the repair would take (over two hours) and he was a little late for our appointment (20-30min, and he did let me know he was running late). But these things were only a minor inconvenience.
I was happy that Caliph narrated his work so I understood what he was doing, and that he educated me about preferred technology and recommended software upgrades. Overall, I was happy with my experience with DTS1 and would hire them again."