Property Management

Find a property manager near Washington, DC

Find a property manager near Washington, DC

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How do I find a good property manager in D.C.?

Hiring a good property management service in Washington, D.C., starts with an online search so you can easily research top-rated services, and compare their ratings and customer reviews.

You should also look into the services they offer, their expertise, fees and credentials. Visit the District of Columbia Real Estate Commission to learn about licensing requirements, and make sure the property manager you hire is in compliance with the law.

Create a list of property managers you’re seriously considering, and ask each one for free estimates. Once you received a detailed overview of all their management fees, decide which pro is right for you.

What does it cost to hire a property manager?

The average monthly cost to hire a property manager ranges from $69 to $225 a month. However, your fees will ultimately depend on the property management company you choose. To find out how much fees will be for your property, contact the best property managers near you.

To learn more about property management fees, read “How much does a property manager cost?

How do I find a good property manager?

You can find the best property manager in your area by starting with an online search. Compare profiles and ratings, and read customer reviews — these tend to give a snapshot of the manager’s quality of work and customer service. Additionally, customers may post photos of their properties that give an idea of the pro’s attention to detail.

Licensing is required in some states, so check to see your state’s policies on licenses and certification.

Finally, compare quotes and prices from at least three property managers.

What’s the best way to set up a consultation or an appointment with a property manager during the COVID-19 pandemic?

Ask the property manager if they can set up a virtual consultation or remote appointment using a phone or video chat. It’s best to avoid as much in-person contact as possible during the COVID-19 pandemic. If they can talk virtually, ask any questions you have about the work that needs to be done. Ask about their system for handling payments, and see what kinds of precautions they have in place to ensure safety and social distancing. 

Is it worth having a property manager?

While property managers do cost money, they can provide a lot of value to the client. They have marketing know-how and can advertise and perform showings of your property to the rental market. They can collect rent for you and screen potential tenants. They’ll also deal with tenant complaints and repairs, evictions and late rent. Finally, they can manage bill payments to simplify your paperwork and maximize your mental bandwidth.

Chat with top-rated property managers near you to find out if hiring one is worth the cost.

Do property managers offer remote or virtual services?

Contact the property managers near you and ask if they offer remote or virtual services to accommodate the recent social distancing guidelines. For example, some property managers may be able to collect rent by using digital payments and deal with maintenance issues over the phone or via video chat. 

Are there ways to be safe if I hire a property manager when social distancing?

If you're hiring a property manager to look after a property that you own, consider the safety implications of in-person visits. Due to the CDC’s social distancing guidelines, it may be difficult for the property manager to collect rent in person or complete certain maintenance tasks. Check with your local government guidelines and consider implementing extra safety measures -- such as wearing a mask and gloves -- if you have to meet with them in person.

Can I use digital payments to pay for property management services?

Some property management services accept digital payments such as PayPal, Venmo and Zelle. Check with the property management business near you to see what kinds of payments they accept. Remember that digital payments are typically considered safer due to the COVID-19 pandemic, as it requires virtually no person-to-person contact.

How can I find out if a property manager is considered an essential COVID-19 service provider?

You will need to check with your city or state government to see if a property manager is considered an essential service provider in your area.

For more information on a national scale, refer to CISA’s document on critical workers. However, keep in mind that some -- not all -- jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a property manager need to enter my home?

In most cases, a property manager should not have to enter your home or apartment unless there is a maintenance issue that needs attention. If you are hiring a property manager to look after your property, refer to the CDC’s social distancing guidelines and check on your state or local community rules. Ask the property manager whether they can collect rent through digital methods such as PayPal, Zelle or Venmo, and see if they can communicate with residents through video chat or phone call for maintenance issues. 

Reviews for Washington property managers
Aloysius O.
Not very responsive. Consider other property managers.
The Lease Collection TeamThe Lease Collection Team
Thumbtack Customer
Secured MPR as the property management company for my dad's property in DC. Lisa was very helpful, answered all my questions, has an in depth understanding of the DC landlord tenant laws to ensure all checks in balances are in place to manage his property. Will definitely use them again, I am happy with their services thus far!!
Maryland Property Rentals, LLCMaryland Property Rentals, LLC
Ben C.
Chris, the owner of Mundy Property Management, has been working well and trying to set up my leasing and rental program. It is still working in process.
Mundy Development & Property ManagementMundy Development & Property Management
Walt A.
July 15, 2017 After searching for a new property management company for the last two years I stumbled upon Thumbtack and Lisa Wright of Maryland Property Rentals (MPR). Our initial contact was very refreshing. After explaining my situation Lisa assured me that she was up to the challenge and willingly accepted the job. I have to admit, MPR has defied all my expectations; that being, Lisa minimized the number of hurdles involved in taking over the management of my property, and has been most impressive. Considering my past experience with another property management company, MPR has shown nothing less than professionalism and seeing that every little detail is satisfactorily taken care of. I’m convinced that I made the right choice hiring Lisa and her team. WCA
Maryland Property Rentals, LLCMaryland Property Rentals, LLC
Jose L.
I am so glad that we chose ROI Property Management. John was super responsive and helped us out of a tough spot with our condos. We just couldn’t handle managing it ourselves anymore. He took the time to explain the process to us and in two weeks we had transitioned over three condos to manage, including two unrented and one with a renter moving out and ceiling damage - and they handled everything for us. Gave us such a sense of relief. They got everything repaired and units advertised in smidgeon of the time it would have taken us. Plus they are professionals and know all of the legalities that need to be taken care of. They also saved us a significant amount of money because they have their own maintenance team and can pass on those savings. Their online owner and tenant portal is very detailed and complete. Lastly, I liked the fact that they said they would treat our property as if it was their own. I highly recommend them if you are looking for a management company.
ROI Property ManagementROI Property Management
Jasmine W.
My first review was deleted, so let's try this again... Hiring Nick and PMI Chevy Chase was THE WORST decision I've ever made. I signed with Nick in October 2020, and by January 2021, I was already fighting to terminate my agreement and repair all of the damage Nick has done. Within 30 days of move-in, the tenant violated every term of their lease and has refused to pay rent. Nick took no action as the property manager and has not abided by any of the guarantees PMI promises to property owners. I entrusted Nick to care for my beautifully remodeled rowhouse in DC, and instead working with him has been my biggest nightmare. Landlords beware. He's not worth the headache.
PMI - Chevy ChasePMI - Chevy Chase
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