FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair and transparent, based on the scope and complexity of the work. We offer discounts for larger projects and never charge hidden fees—everything is clearly outlined in the estimate.
- What is your typical process for working with a new customer?
Our typical process starts with a free assessment to evaluate the issue. We then provide a detailed estimate outlining the scope of work, materials, and timeline. Once approved, we schedule the job at the customer’s convenience and complete the repair efficiently. We keep communication clear throughout and follow up after the job to ensure satisfaction.
- What education and/or training do you have that relates to your work?
We have over 30 years of combined experience managing roofing projects, which has given us extensive knowledge in handling everything from small repairs to full roof replacements with efficiency and attention to detail.