Bit Tek Solutions

$80/hour

estimated price

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It’s free, with no obligation to book

Introduction: I have the experience by working for companies such as Apple, Dell, Verizon Wireless, Circuit City, & Solectron. I also have my degree in web design and interactive media, and have been designing websites since I was 12 years old. Not wasting a clients time and getting to the exact root of the problem in a fast and efficient manner is how our company shines. Solving others problems and meeting new people. It is not very often that I run in to a new problem, but when I do, I am all over that and love the challenge.

Overview

Hired 97 times

Serves Daytona Beach, FL

Background checked

5 employees

17 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

Featured Projects

124 photos

Data Recovery Service - Edgewater 2020
Data Recovery Service
Data Recovery from fried hard drive/ still getting

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.7

68 reviews

5

84%

4

9%

3

3%

2

0%

1

4%

Read reviews that mention:

Rick A.

Jan 10, 2021

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Hired on Thumbtack

These people are consummate computer professionals. They made the normally complicated computer issues easy to understand, and resolved the complicated issues in no time flat!

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair

Vicki M.

Jan 4, 2021

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Hired on Thumbtack

Had an issue with my work computer and Bit Tek walked me through step by step how to fix the problem. I was up and running again in no time. Would definitely use them again.

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc.

Computer Repair

Janet S.

Dec 23, 2014

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Hired on Thumbtack

I took my macbook pro to Christian after it was not booting up after turning it on. I spoke to his wife, Jennifer, on the phone several times. She was always kind, courteous and did a great job of explaining exactly where we were with my mac. Christian thought we might have to wipe my hard drive so he invited me to come down to the office where he went through all my picture so I could pick them out in order to make sure the pics I wanted to save where able to be saved. Christian was up front about the process and every step of the process in getting my macbook repaired. He explained what he was doing and what he would do if that didn't work. To my great delight and suprise, my hard drive did not have to be wiped. Christian was able to restore and repair it and my mac book is like new. I will tell EVERYONE I know who needs computer, tablets, phones,etc. to go to BIKTIK Solutions and see Christian and Jennifer. :) They were easy to work with and talk to. They made the process easy for me to understand. Their prices were reasonable and the contact was superb. It was a genuine pleasure to meet them both and be one of their customers. !

Apple Computer Repair

Joe C.

Sep 2, 2016

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Hired on Thumbtack

Bit Tek did a fantastic job repairing my computer in a very short period of time. They kept me updated along the way and gave me options that would enhance my computer. Christian explained everything in terms I could understand and answered all my questions. Their prices are very reasonable and I would highly recommend them to anyone. Christian and his wife Jennifer understand the true meaning of "QUALITY CUSTOMER SERVICE". Great company! Joe

Bit Tek Solutions's reply

Wow, what a fantastic compliment. You and your wife were an absolute pleasure to do business with, thank you both very much!

Computer Repair

Kerry P.

Aug 20, 2015

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Hired on Thumbtack

Christian unknowingly had his hands full when he accepted the seemingly simple task of diagnosing a keyboard issue. It was a programming snafu between Samsung and MS Windows which totally wiped out everything saved on my computer and reset to factory defaults. Christian spent over three weeks running a recovery program to try to get my pictures and saved files back. He did an awesome job of retrieving the most important files and information. He even made a folder of the remaining corrupted files and put it on my desktop so I could go through and identify the remaining items I need him to restore. He did all of this and shipped my laptop back to me and didn't charge me one cent more than his original estimate. I understood the risks involved when I dropped it off and Christian could have easily said, "sorry s**t hapens," but instead went WAY above and beyond to make things right. If that isn't the ULTIMATE in Customer Service, there is no such thing. Thank you Christian, Jennifer and the rest of the crew, I would highly recommend you and your shop, 1000 times over!

Bit Tek Solutions's reply

Kerry, I am so humbled that you had so many nice words to say about me and my crew. You always will have a special memory now in my mind and I was honored to work for you. My father used to work as a deputy for the local Sheriff's office out here and I know how stressful and hard your job can really be when dealing with your, well, customers I guess we could call them (wink). Anyhow I really appreciate you and your girlfriend. You two were wonderful to have met and I feel privileged that I got to meet you both. Please stop in again anytime just to say hi if you are ever in the area again, and please do not hesitate to contact me in the future if you ever need anything again.

Computer Repair

Credentials

Background Check

Christian Barrett

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is not complicated, just ask us and we will share it with you.
What is your typical process for working with a new customer?
This depends on what job it is that I am doing but I always introduce myself with a smile and a handshake. We make certain to get the information from my new customer like name, phone number email address, mailing address so that we can contact them while working on or with there equipment, but we also use this information for warranty purposes since I offer a standard 90 warranty on all my work that I do.
What education and/or training do you have that relates to your work?
All the time, there are free courses online I take and have my employee take.

Bit Tek Solutions

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