|Monday||9:00 a.m. to 8:00 p.m.|
|Tuesday||9:00 a.m. to 8:00 p.m.|
|Wednesday||9:00 a.m. to 8:00 p.m.|
|Thursday||9:00 a.m. to 8:00 p.m.|
|Friday||9:00 a.m. to 8:00 p.m.|
|Saturday||9:00 a.m. to 8:00 p.m.|
Bit Tek Solutions
About this pro
11 years in business
83 hires on Thumbtack
Computer tech called and was efficient friendly and knowledgeable - having computer repaired right nowFeb 28, 2018Verified
While I chose not to have my printer repaired. I was impressed with the immediate response that I received from my query and the honest appraisal of the work that might need done. They were honest enough to suggest that I weigh the cost/benefit of repair vs. purchase of a new printer. Not that many honest business people around these days! Kudos!Nov 11, 2017Christian B.'s reply
Thank you so much, that really means a lot to us! We strive for excellence in all that we do, even if that means passing over a job. A life long customer relationship is far more important then what any money can buy. Thank yo again! We really appreciate your support and business. :)
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is not complicated, just ask us and we will share it with you.
- What is your typical process for working with a new customer?This depends on what job it is that I am doing but I always introduce myself with a smile and a handshake. We make certain to get the information from my new customer like name, phone number email address, mailing address so that we can contact them while working on or with there equipment, but we also use this information for warranty purposes since I offer a standard 90 warranty on all my work that I do.
- What education and/or training do you have that relates to your work?All the time, there are free courses online I take and have my employee take.