Founded by Vernell V. Roberts, a licensed real estate broker (FL-BK3227301, NC-351823, GA-397257) and licensed property manager (CAM59448), Horizon Real Estate Solutions (FL-CQ1045639, NC-CAB6145) is a trusted resource for buying, selling, and managing residential and commercial properties across South and Central Florida, metropolitan Atlanta, and North Carolina.
Whether you're buying, selling, or in need of property management, I’m here to make the process seamless and rewarding. At Horizon Real Estate Solutions, you'll experience exceptional service, meticulous attention to detail, and a steadfast commitment to integrity.
Overview
Hired 14 times
Background checked
15 employees
23 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Venmo, and Zelle.
Customers rated this pro highly for professionalism, responsiveness, and punctuality.
Excellent 4.9
56 reviews
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Read reviews that mention:
Thomas D.
Mar 18, 2020
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Hired on Thumbtack
So far my agent has been all of the above. This is not a easy process so the agents must know people in order to provide great service. Service does not come before the needs of the people. My agent has placed me and my situation first, that is why she is very important to me, now the service can be better applied. Thank you
Real Estate Agent Services
Morgan L.
Apr 23, 2024
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Hired on Thumbtack
She was phenomenal. She set up an amazing photographer that too great pictures of our house and handled all of our paperwork details efficiently. We were moving to a new city and she interfaced with the other realtor and took care of a lot of issues that would have otherwise held us up. Would definitely recommend.
Real Estate Agent Services
Edward S.
Jul 18, 2024
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From Google
Ms. Astaphan did an outstanding job assisting me in the process of finding and purchasing a home. She made the process a seemless one. She took great care in ensuring that the home I decided on was suited for me and that I would be happy with my decision. She makes it a point to get to know her clients and understand their needs. Professionalism all the way. She provides the personal touch would you would not get with other realtors. For her it is not just making a sale. Instead she works in her client's interests and ensure that they are 100% satisfied with the home they will be moving into. This is my second home that Ms. Astaphan has found for me. I feel blessed that she was able to make this journey with me
Horizon Real Estate Solutions - Vernell V Roberts's reply
Thank you Mr Stephenson. Donna is one of the hardest workers I known and it is a blessing to have her on my staff. I wish wish many happy years in your new home. -VR
Heather b.
May 11, 2018
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Hired on Thumbtack
Vernell worked harder than I ever imagined, especially when the sale of my house but many challenges. She pursued and worked until the very end. She's devoted to her profession and will definitely not disappoint. I highly recommend her!!!
Horizon Real Estate Solutions - Vernell V Roberts's reply
Thank you for trusting me!
Real Estate Agent Services
Vivian B.
Jan 4, 2019
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Hired on Thumbtack
This lady is truly a professional. She was able to assist me with my request. She returned my call promptly and followed up. Ms Roberts is honest and up front. I will definitely use her in the future and highly recommended her to others. It’s difficult to find honest and fair attorneys but she proved that there are some still out there. Thanks again Ms Roberts
Horizon Real Estate Solutions - Vernell V Roberts's reply
Thank you Vivian. I truly appreciate your review!
Real Estate Agent Services
Credentials
Background Check
Vernell Roberts
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
The standard commission rate for sellers looking to place their homes on the market is 6% , which is split equally by both agents to the transaction. There are no other upfront or hidden fees assessed by my firm for buyers or to list your property for sale.
What is your typical process for working with a new customer?
The process when meeting a new customer is to listen and find out the needs and wants as it applies to their selves or family. After a brief conversation with them about this matter the next step is to get them pre-approved by a lender if they are seeking a home loan. Once I know what they qualify for I can target specific areas or interests that they may mentioned in our previous conversation, and also address other concerns. I try my best to paint the most realistic picture for them, and will never place a customer in the home that I wouldn't live in myself.
What education and/or training do you have that relates to your work?
I am a college graduate and hold licenses as a notary public, Realtor, licensed title agent, and real estate broker. I am also a former mortgage underwriter and real estate appraiser. The experience and knowledge I've gained in all of these professions allows me to maintain a proactive approach with preparing my customers for the home buying process.
