Horizon Real Estate Solutions, LLC
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EXCELLENT service! IMMEDIATE responses! ACCURATE information! RENTED IN TWO WEEKS! Horizon EXCEEDED my expectations at every stage of the rental/lease contract process. As an out-of-state property owner, I was able to completely rely on and TRUST the judgment of Horizon - from upgrades/property restoration to tenant selection. Not only was Vernell Roberts, Horizon Broker/Owner, the transaction agent/expert, more importantly, she acted as a consultant representing both parties completely and honestly. Being a business owner myself, I do not take writing reviews lightly. I wholeheartedly recommend Horizon Real Estate Solutions for your real estate needs.May 8, 2017Horizon Real Estate Solutions, LLC's reply
Thank you Valerie. I hope we've found the right tenant for your property.
Real Estate Agent Services
So far my agent has been all of the above. This is not a easy process so the agents must know people in order to provide great service. Service does not come before the needs of the people. My agent has placed me and my situation first, that is why she is very important to me, now the service can be better applied. Thank youMar 18, 2020Verified
Thank you for your services. My family and I are very happy and will definitely recommend you.Apr 5, 2017Horizon Real Estate Solutions, LLC's reply
Thank you for the review. I am happy you are pleased.
Extremely professional and personable. Will definitely use again for future needs as well as refer anyone I know to Horizon. I'm big on customer service!Mar 6, 2017Horizon Real Estate Solutions, LLC's reply
Thank you Dee. Costumer service and your satisfaction is everything to me also.
It was a pleasure to work with an extremely efficient and competent realtor like Vernell Roberts. I highly recommend her services to anyone that is looking for the highest level of excellence in a residential or commercial real estate transaction.Mar 8, 2017Horizon Real Estate Solutions, LLC's reply
A beautiful home for a beautiful family. The pleasure was all mine Billy. Thank you for putting your trust in me.
License Type: Real Estate Corporation (FL)
- What should the customer know about your pricing (e.g., discounts, fees)?The standard commission rate for sellers looking to place their homes on the market is 6% , which is split equally by both agents to the transaction. There are no other upfront or hidden fees assessed by my firm for buyers or to list your property for sale.
- What is your typical process for working with a new customer?The process when meeting a new customer is to listen and find out the needs and wants as it applies to their selves or family. After a brief conversation with them about this matter the next step is to get them pre-approved by a lender if they are seeking a home loan. Once I know what they qualify for I can target specific areas or interests that they may mentioned in our previous conversation, and also address other concerns. I try my best to paint the most realistic picture for them, and will never place a customer in the home that I wouldn't live in myself.
- What education and/or training do you have that relates to your work?I am a college graduate and hold licenses as a notary public, Realtor, licensed title agent, and real estate broker. I am also a former mortgage underwriter and real estate appraiser. The experience and knowledge I've gained in all of these professions allows me to maintain a proactive approach with preparing my customers for the home buying process.