FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our custom quotes are basic and include many features, but we'll also offer you add-on options for you to choose and enhance the experience. All prices are subject to taxes and we have an established booking fee that goes towards the balance of your rental.
- What is your typical process for working with a new customer?
1. You receive the quote. 2. We follow up to see if you are interested. 3. You email us back with a yes or no, so that we can either continue our conversation or sop it. 4. If you book us, we email you a contract 5. You mail or email the contract back with the booking fee. 6. We receive the deposit, 7. We work on the layout design and that includes a series of emails back and forward until we agree on a perfect design. 8. We agree on a design. 9. We wait for the special day 10. You make your last payment five days prior to the event, 10. We arrive and setup 11. You have all the fun you can imagine. 13. You are happy with the end result and tell us that it was the best investment of the party. 14. We leave happy with our performance. 15. You write an awesome review on our Facebook page, google pages and all other social media outlets you can imagine. 16. You possibly refer us to a friend and we'll see each other at another party.
- What education and/or training do you have that relates to your work?
We have been in service for over five years. That translates into hundreds of events served. We attend online training often, and travel to photo booth seminars to stay on the loop. So, yes, we are well trained, oh! and insured too.