- What should the customer know about your pricing (e.g., discounts, fees)?
Fees are normally priced by the hour depending on the service provided. For example, a time and material project protects both of us. You don't get overcharged with a flat rate fee, and I get paid for delivering quality results that provide value to you!
- What is your typical process for working with a new customer?
I typically want to discuss a customer's needs and provide a quote for the services requested. We can finalize the project through email or face-to-face.
- What education and/or training do you have that relates to your work?
I have a Masters degree in Marketing and a Business degree in Business as well as 20+ project management and marketing years experience. I have 15+ years of programming experience, and 20+ years in administrative work.