DMS RESTORATION SERVICES
DMS RESTORATION SERVICES

DMS RESTORATION SERVICES

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Discounts available
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Scheduling
Mold effect

Responds within a day

Introduction: DMS Restoration Services specializes in restoring residential and commercial properties damaged by Flooding, Mold, Fire and Odor Control in Jacksonville and its surrounding. DMS Restoration Services utilizes well trained and top professionals while implementing the latest technologies to restore your property to pre damage conditions. Water Damage Restoration. We have state of the art equipment and trained technicians to quickly remove the water in your property by extracting it and drying it out. We perform water damage and clean up restoration for both residential and commercial properties. Water damage, if neglected, can only aggravate the problem and further lead to possible health risks. The only way out is to get in touch with a professional company to root out the problem completely. Most importantly, we can mitigate your loss and stop further damage with our immediate response team. Fire Damage Restoration Fire & Smoke damage can strike your home or business at any moment and destroy all your personal belongings on a matter of minutes. Our 24/7 emergency fire damage restoration service can make the difference. We have extensive experience, knowledge and equipment to handle this type of disaster. Due to the unique behavior of smoke, proper fire damage restoration requires specific knowledge and training. We have the experts to resolve the full array of fire related damage issues. What do you enjoy about the work you do? I like the satisfaction of knowing that my customers are pleased with the service I have given them and hopefully they would recommend another customer to me, a happy customer It's what we aim for and it's what we pride ourselves in.
Overview

Hired 3 times

1 similar job done near you

Background checked

3 employees

2 years in business

Payment methods

Cash, Check, Credit card, PayPal, Square cash app, Zelle

Social media

Facebook, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

337 photos

  • Mold Remediation

    Mold Inspection and Removal

Specialties
Mold services

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

13 reviews

5
92%
4
0%
3
0%
2
0%
1
8%

Read reviews that mention:


Micah T.

Mold Inspection and Removal

Very punctual. Fantastic work. Great job with explaining what needs to be done. Incredible customer support. Fast and reliable service. Would highly recommend!
Jan 20, 2021
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Verified
Nina T.

Mold Inspection and Removal

Frank went to my property for an estimate and I can definitely say he's a pro! He was super clear about the issues and provided plenty of pictures. Would recommend!
Jul 29, 2020
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Verified
Theressa K.

DMS Restoration was amazing! Very professional, on time, very responsive. Would definitely use again! You won’t be disappointed!
Apr 1, 2021
Emmanuel M.

The worst thing you can imagine happened. It was a Monday morning. As I made my way to open up all the school classroom doors, I noticed water outside one of the classroom doors. As I opened that classroom door, I was in shock. The classroom was flooded along with 2 other adjoining classrooms. I was trying to figure out quickly how to handle the situation and the first thing that came to mind was to get the water removed as quickly as possible. I called DMS Restoration Services and thankfully they were able to get to the school within the hour. Although the 3 classrooms have to be completely fixed, (floor, walls, bathrooms, etc.), Francisco owner of DMS Restoration Services, has made this process comfortable and easy. For our school we want everyone to feel like they are a part of our family, he made me feel the same way with his business. He does everything from removing all the water, damaged areas to even the repairs. I would recommend DMS Restoration Services over any other Restoration Company.
Oct 22, 2019
JANIS B.

I recently had a leak in one of my bathrooms with some water damage and attempted to contact a water restoration company who I used in the past for a leak in my other bathroom which also caused water damage. I had done extensive research and chose this company because of their excellent reviews. I had several companies come out and give estimates for the recent bathroom leak, but I had been very disappointed, as some wanted to make unnecessary repairs such as tearing up walls & carpeting that were not affected. One company even wanted me to pay $400 up front for a mold inspection that I have since learned is covered by insurance! Now we're getting to DMS Restoration in Jacksonville. We were extremely happy with the performance of Francisco Knight, formerly of *** Restoration, which was the company we used for the past bathroom leak. We were greeted with a hand shake and a happy face every time Francisco arrived. I came upon this by chance--but I have since learned that Francisco went out on his own and recently started DMS Restoration. Francisco was doing all the physical work of *** Restoration; hence the excellent reviews. You can't imagine my joy to find DMS Restoration, as *** Restoration was now giving me a runaround. I immediately contacted Francisco, and we have been met with his smiling face and hand shake ever since. You always know when Francisco will show up, as he arrives EXACTLY when he says he will (or will contact you if there's a delay), and will not stop working until he completes what he planned for the day. You will not have to contact your insurance company (other than putting in the claim), as Francisco does it all. Everything gets done efficiently and well. Francisco goes above and beyond to make the customer happy. It's almost like living in a brand-new home. And even though DMS is a new company, Francisco has many years of experience. Where other companies will do what is unnecessary, Francisco will do what's necessary to do a job well. If you want a worry-free experience and the burden of water damage taken off your shoulders 100+%, call Francisco Knight at DMS Restoration. He also restores damage from fire and smoke and thoroughly cleans up before he leaves for the day. I am only saying this because of my own personal experience with DMS Restoration.. Thanks Francisco! PS: There was one negative review for DMS on Thumbtack. The reviewer complained of communication problems and asked "Joe" to call him. As far as I know, Francisco is the only contact at DMS. I always call him and he always responds quickly. I believe this negative review is an error and I'd hate to see an error impact negatively on Francisco. Please try calling Francisco directly at (904) 333-9374. Maybe you'll update your review.
DMS RESTORATION SERVICES's reply
Thank you for choosing DMS restoration services
Aug 1, 2019
Credentials
Background Check

Francisco Knight

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We use the standard costs associated with mitigation and remediation. We use the same software that insurance companies use to settle claims.

  • What is your typical process for working with a new customer?

    Generally, a customer has an issue that prompts a inquiry to us. We then contact the customer and help them find the cause of the problem and then remedy the situation. We try to make this process as seamless has possible as to keep the customer well informed and back to normal in a minimum amount of time.

  • What education and/or training do you have that relates to your work?

    IICRC Water Damage Restoration, Fire and Smoke Restoration. CERTIFICATION Register # 216544

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