FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on TV size and add-ons like full-motion mounts, wire concealment, or LED lighting. I offer affordable flat rates, and if you’re within 25 miles, there’s no travel fee. First-time clients may get a discount.
- What is your typical process for working with a new customer?
start by asking a few quick questions about the TV size, wall type, and whether you have a mount or need one. Once we confirm the details, I show up on time, fully equipped, and get the job done efficiently. I always double-check everything for safety and customer satisfaction before I leave.
- What education and/or training do you have that relates to your work?
I’ve been professionally trained through years of fieldwork with Comcast, handling everything from smart home setups to cable management and wiring. I also run my own business, Mount Masterz LLC, where I specialize in secure, clean, and stylish TV installations.