FAQs
- What is your typical process for working with a new customer?
I like talking to my customers, I prefer to call them rather than email them. I call my clients if they are new I introduce myself. We talk about where they want to go and why. We talk about how long they plan on staying at their destination and what they want to do on their vacation. I like to find out who is traveling with them family or friends, if this is a special occasion and then I tell them the service I will provide. I usually conclude by asking what is the best way they would like for me to communicate with them.
- What education and/or training do you have that relates to your work?
I am constantly training, in the travel industry things change all the time. I am a Sandals Certified, Disney Certified, Princess Cruise Line Certified, Carnival Cruise Certified, Jamaican Specialist, Certified Travel Agent.
- How did you get started doing this type of work?
My love and passion for travel, my outgoing personality and being a people person made me decide to join the hospitality industry especially travel, it is such a fun and exciting place to be.