FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All customers' needs are unique. Thirsty Root works with each customer to estimate what a project should cost based on the size and availability of products. Our bids are transparent. Every customer is treated with fairness.
- What is your typical process for working with a new customer?
When working with a new customer, we typically ask questions to get a picture of what the project should look like when it is completed. What is the vision? When beginning any home improvements or commercial build, there is an idea of what the finished product should look like. Thirsty Root strives to understand that picture. Through discussions and the estimate process, we work together to achieve your goals.
- What education and/or training do you have that relates to your work?
Thirsty Roots president and trained installers have over 5 years of experience and are known for solving issues quickly when unexpected situations occur. We are dedicated to completing the job timely and have a 100% satisfaction guarantee! We won't close the job until you are completely satisfied with our work.