My hard drive was bad and I was unable to access any of my files or programs. I thought I may have lost them and that could have been devastating personally and to my business.
Black hole installed a new hard drive, reinstalled Windows 7 (my preferred OS), set me up with cloud storage back up. Their price for this repair service was very fair.
Customer service was very good in making me feel comfortable with the initial estimate, the final price and in leaving my computer for a few days.
I would use them again and feel safe referring them.