FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, competitive, and designed to offer great value for high-quality service. We provide upfront quotes with no hidden fees, so you'll always know what to expect. We also offer discounts for recurring cleanings (weekly, bi-weekly, or monthly), first-time customers, and referrals. Our goal is to make professional cleaning affordable while delivering exceptional results every time!
- What is your typical process for working with a new customer?
Our process for working with a new customer is simple, personalized, and stress-free. It all starts with a quick consultation â either over the phone or through messages â where we ask a few questions to understand your specific cleaning needs, the size of your space, and any special requests you may have. Next, we provide a customized quote and, if everything looks good, we schedule a convenient time for the service. On the day of the cleaning, our friendly and professional team arrives on time, fully equipped with all the necessary supplies. After the job is done, we always follow up to make sure youâre 100% satisfied with the results. Your comfort and peace of mind are our top priorities from start to finish!
- What education and/or training do you have that relates to your work?
Our team is fully trained in professional residential and commercial cleaning techniques, including the proper use of eco-friendly products, safe chemical handling, and deep-cleaning methods. We've completed hands-on training to ensure consistency, efficiency, and attention to detail in every job we do. In addition to that, we continuously stay up-to-date with the latest industry standards and best practices to deliver the highest level of service. Cleanliness is not just about appearance â itâs also about health, safety, and creating a fresh, welcoming space. Thatâs what weâre trained to provide, every single time.