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About
Service Star Air Conditioning & Heating, Inc is a family operated company. The Owner, Cathy Harris is a single mother of ten children that were adopted from Ukraine. She is involved in every decision for the business, and treats her employees and customers as if they were a part of her family.
We are a Rheem Pro-Partner which means that we met all requirements Rheem has to be recognized as a TOP-Rheem contractor. We also are a certified American Standard & Lennox Dealer.
We service several counties in the State of Florida
The opportunity to meet new customers from all over the world, And that we are able to provide them with ethical and reliable services in a timely manner and the lowest cost possible.
Overview
Hired 272 times
35 employees
34 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Services offered
Duct and vent type
Heating
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Very good 4.6
163 reviews
5
78%
4
12%
3
4%
2
1%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Wes M.
Feb 17, 2018
•
Hired on Thumbtack
It was great working with Cathy. She is a true pro. James and Chris did a great job cleaning out our ducts. Thanks gentlemen!
Details: Heating and cooling • Exhaust (bathroom / kitchen) • Rigid sheet metal • Single-level building • 1,000 - 2,000 sq ft • House
Service Star Air Conditioning & Heating, Inc.'s reply
Thanks so much for the generous review! We love direct shout outs!!! We know James and Chris are going to be super thrilled to see their names here. One thing here at Service Star that we love, is when our employees, and customers make a personal connection. This to us says we are operating with good staff members. If there is anything you need please feel free to give us a call, we are here for you with no hesitation at all!!!
Thank you for your business, we really appreciate it.
Duct and Vent Cleaning
Saif R.
Mar 10, 2018
•
Hired on Thumbtack
Just had my ductwork and coil cleaned by Service Star, job well done! James and Seth did a great job, they were professional, informative, and meticulous. Definitely I will recommend them to family and friends! Thank you.
Details: 6 - 10 vents • Heating and cooling • Single-level building • 1,000 - 2,000 sq ft • House
Service Star Air Conditioning & Heating, Inc.'s reply
Thanks so much for the review! We are delighted that you had a great experience with Seth and James, and that we could meet your expectations. Yes! Please do recommend us to all your friends, and family, we would be just as delighted to service them as we serviced you!!! We really appreciate your business, thank you!
Duct and Vent Cleaning
Jacqueline K.
Jun 5, 2017
•
Hired on Thumbtack
Had a Condensate Pump installed and the A/C vents "super cleaned". The guys were prompt, very friendly and knowledgeable. The work was thorough and efficient. The gentlemen were very helpful and gave us great advice on care and maintenance. We all shared stories about and pictures of our doggies too. Our pups loved the guys so much I thought our girl Boxer was going to go home with them! :-)
Service Star Air Conditioning & Heating, Inc.'s reply
Thank you so much for the kind review about our techs.. James, Chris and Luis. I am sure they loved your boxer girl as I know James has one and brings her every where he goes. We really appreciate your business and look forward to always being your HVAC service company. Thank you again,
★•*´★ Service Star ★•*´★
Central Air Conditioning Maintenance
Thomas E.
May 3, 2017
•
Hired on Thumbtack
They were awesome! Mike came out around 9pm on a Sat night for a service repair and found my coils rotted and that I needed a new system. While that was quite the shock, he was very helpful in finding the perfect system to fit my needs. He set me up with my old system to be able to temporarily cool that night and the installers had my new system up and running the next day. Excellent and would definitely hire in the future.
Service Star Air Conditioning & Heating, Inc.'s reply
Thank you so much for the kind review. We do our very best to respond to customers regardless what time of the day it is, or what day it is in general. It seems that weekends and nights is when your HVAC breaks. :) I am glad that Mike was able to help you, and if you ever need us, we are always here for you.
Thanks so much for your business, we really appreciate it.
★•*´★ Service Star ★•*´★
Central Air Conditioning Repair or Maintenance
Faithe V.
Jul 16, 2018
•
Hired on Thumbtack
I am super impressed. I just put in a request for a leaking unit at around 2:30 today. I received a response in less than 2 mins and had someone at my house in less than an hour. The man was nice, efficient and did not try to up sell me at all. He completed the maintenance and was out within 15 mins. I will definitely recommend and use again. It is hard to find companies that are honest, thank you so much!
Details: Repair • Less than a week ago • Electric (most common) • Ground floor • House
Service Star Air Conditioning & Heating, Inc.'s reply
Wow! Thank you so much for the kind words and for taking the time out of your day to post a review of your experience with our company. We greatly appreciate your business and are delighted you were so pleased with Mike and the service he delivered. Rest assured we will strive to exceed your expectations each and every time you call on us for AC or any of the other services we offer you are in need of.
Central Air Conditioning Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are a Rheem Pro Partner which is the highest level you can be as a dealer-
And we are also a Lennox dealer
What is your typical process for working with a new customer?
Giving the best prices and can perform the job in a SUPER fast fashion
Quality / FAST / Service
What education and/or training do you have that relates to your work?
Yes, every year there is continuing education classes for all Florida Licensed Contractors.
