FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent and fair pricing. Our estimates include labor, materials, and installation, with no hidden fees. Pricing is based on project size, materials selected, site conditions, and scope of work. Any changes are discussed and approved before moving forward. Our goal is to deliver long-term value, not shortcuts.
- What is your typical process for working with a new customer?
We start with a consultation to understand the customer’s goals, budget, and timeline. After evaluating the site, we provide a detailed proposal outlining the scope of work and materials. Once approved, we schedule the project, keep clear communication throughout, and complete the job with a final walkthrough to ensure full satisfaction.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in hardscape, turf installation, drainage systems, and outdoor construction. We stay up to date with industry best practices, proper base preparation, and installation techniques, and we work closely with trusted suppliers to ensure every project meets high quality and durability standards.