FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Straight forward pricing! What this means to our clients is that they can’t ever lose. It doesn’t matter how long the job takes; once we give you a price, that’s it.
- What is your typical process for working with a new customer?
At Benjamin Franklin Plumbing, our goal is to provide top level service to each and every client to position ourselves as an elite service provider. Our core philosophy shown below reflects our strong belief in customer service. -On Time -You Can’t Lose -100% Client Satisfaction – U-Win
- What education and/or training do you have that relates to your work?
At Benjamin Franklin Plumbing, our team of plumbers is highly trained and skilled in various aspects of plumbing. Our technicians undergo rigorous training programs that cover a broad range of plumbing services, including installation, maintenance, and repair. They are also certified and licensed professionals who stay up-to-date with the latest industry standards, codes, and technologies. We emphasize continuous education through ongoing workshops and training to ensure our team is always equipped to handle the latest plumbing challenges and deliver top-notch service.