From the time of the original inquiry, until I wrote the final check, Debi, Luis & Ernie were great to work with. (Ernie was a machine that never quit with arms that the Rock would be envious of...)
The movers called like they said they would before arriving, arrived when they said they would and worked through the rain to get our move done as quickly as possible. All of our furniture and items were wrapped well and there was no damage at all.
The only reason they did not receive 5 stars was because even though they were hired specifically due to their piano moving abilities and were told the size of the piano and that it was going to a third floor, and even though Ernie and Luis were willing to do whatever it took, the two of them were unable to move the piano themselves and my husband had to assist them or it would not have made it. Other than that, and the years it took off of my life during the time they were pulling that thing up the stairs, the move was stress free and actually almost pleasant.