FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is honest, upfront, and based on the type of repair, door size, and parts needed. We provide free estimates for most garage door repairs and installations. No hidden fees. Discounts may be available for multiple repairs or returning customers.
- What is your typical process for working with a new customer?
We start by understanding the customer’s garage door issue or project. After inspecting the door and system, we explain the problem, recommend the best solution, and provide a clear estimate before starting any work. Once approved, we complete the repair or installation safely and test the door to ensure smooth operation.
- What education and/or training do you have that relates to your work?
We have hands-on experience installing and repairing garage doors, openers, torsion springs, cables, rollers, and full garage door systems. Our experience includes standard torsion conversions, Wayne Dalton conversions, opener setups, maintenance, and troubleshooting for residential garage doors.