FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and based on the size of the space, type of cleaning requested, and the frequency of service. We offer seasonal promotions and discounts for recurring clients. Right now, we’re running a referral program — refer 5 clients who book with us and receive one free cleaning! We are also running an Independence Day special with $50 off your first or next cleaning until July 15, 2025! No hidden fees — all pricing is transparent and provided upfront.
- What is your typical process for working with a new customer?
We start by gathering basic details about your space and cleaning needs, either through our booking form or a quick phone consultation. Once we understand your goals, we provide a quote and schedule your service. On the day of cleaning, our team arrives promptly, fully equipped, and ready to deliver a spotless result. After service, we follow up to ensure satisfaction and invite feedback.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, including the safe use of cleaning agents, disinfection protocols, and specialty services like move-in/out and post-construction cleanings. We stay up to date with industry best practices and ensure our contractors follow safety and quality standards on every job.