FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair and honest pricing. That’s why we offer personalized flat-rate quotes based on the square footage of your space and the type of cleaning you need. Whether it’s a standard clean, deep clean, move-in/move-out, or short-term rental turnover, we tailor the price to fit your specific situation. We don’t charge by the hour—you pay for the job, not the time. This means we focus on getting the job done right, without rushing or dragging it out. No hidden fees, no clock-watching—just quality service at a fair rate so you only pay for what you actually need.
- What is your typical process for working with a new customer?
Our Quick & Easy Process Working with us is simple and hassle-free: Get a Quote – Tell us about your space and cleaning needs. We'll send a personalized flat-rate quote based on square footage and service type. Book Your Cleaning – Choose a date that works for you. We Show Up On Time – On the scheduled date, we arrive promptly and ready to clean. No One Home? No Problem! – If the property owner won’t be present, just provide access instructions ahead of time. We Clean Thoroughly – We get to work and don’t stop until everything is spotless. Photo Proof – We take clear before and after photos and send them to you via text immediately after the job is completed. Client Approves & Pays – Once you're happy with the results, we’ll text you **************************** so you can pay using any major card. We also accept cash payments. (Sorry, no checks.)
- What education and/or training do you have that relates to your work?
Trained, Certified, and Committed to Clean Our commitment to cleanliness goes beyond the surface—it's rooted in real training and experience. Our founder began working in the wellness industry at a spa during the height of the COVID-19 pandemic. To ensure the safety of all guests and staff, administrative personnel were trained in professional cleaning protocols, including how to properly clean, disinfect, and sanitize high-touch areas. These skills became second nature and have since been implemented into every service we offer. We use hospital-grade products and follow the same elevated standards today—leaving every home fresh, sanitized, and truly clean. In addition to our cleaning expertise, we are proud to be Safe Space Certified, having completed specialized training and passed a certification exam that reinforces our commitment to safety, respect, and professionalism in every environment. We also offer non-toxic and eco-friendly product options for clients who prefer a green clean without compromising results.