FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Understand the pricing structure. 2. Be aware of what is included in the price. 4. Look for transparent pricing with clear breakdowns. 5. Familiarize yourself with payment terms. 6. Consider scalability and future costs. 6. Compare prices from multiple providers.
- What is your typical process for working with a new customer?
1. Customer contacts us. 2. Information about the issue is gathered. 3. Appointment is scheduled and confirmed. 4. On-site assessment is conducted. 5. Proposal or estimate is provided. 6. Agreement is reached, and work is scheduled. 7. Plumbing work is executed. 8. Payment is made upon completion. 9. Follow-up may occur for customer satisfaction.
- What education and/or training do you have that relates to your work?
EPA