FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers are Charged by the hour. Starting with Two professional movers, labor rate is $90.00 per hour for two men, there is a one time Fuel/Travel Charge of $90.00 added to all local moves . Sometimes on larger moves we come out for free to give the customer a Visual Moving Quote. Please contact us for additional pricing and cost. Ask for Mickey the owner. Secure Movers Inc Hourly Rates: A) (Two Hour Minimum ON ALL Local Moves) 2 Professional Movers/Packers: Rate is $90.00 Per Hour, One time charge for Travel/Fuel Charge of $90.00 B) 3 Professional Movers/Packers: Rate is $138.00 Per hour/$138.00 Travel/Fuel Charge. 60 Minutes of work per hour! One Time travel/Fuel charge covers: The fuel and labor to drive our commercial Box Moving trucks out to your starting location then the drive back to our office from you Destination. By Law We must pay our Profession Drivers/Movers to drive our commercial trucks to your Starting location then when they are done with the customers move at the drop off location pay them to drive back to our Office.
- What is your typical process for working with a new customer?
Extract as much information as possible from the new customer over the phone or by e-mail, then enter all their information into my professional moving software so we at Secure Movers can come up with a Honest and Accurate Moving Quote for all of our new customer's, Mickey the owner of Secure Movers.
- What education and/or training do you have that relates to your work?
I Mickey Fehrenbach was a Former Owner Operator for United Van Lines out of Columbus Ohio. I have done moving in all 48 states. Owner of a local moving company in the Bay Area for the last 20 years. I have over 30 years experience in the moving business / industry. Also on top of that I’m proud to say I have had a rating of A+ in BBB Since 1996. I Mickey Fehrenbach the owner of Secure Movers worked for my Friend at Fast Moving in Clearwater FL for three years doing local and long distance packing and moving before I started my own Moving Company. I came up with my company name after taking several months thinking about what consumers are looking for in a Moving Company. I realize they want to feel secure with the movers handling their household goods and they want to feel secure with all the employees at Secure Movers even in the customer service department at our office. We want the customer to Trust they have made the correct decision with using Secure Movers Moving Services! Please Feel Secure when you are using are moving Services, plus we want you to feel the trust in our professional movers and our moving services inside your Home, Apartment,Condo,Town Home,Storage Unit, just buy having the word Secure in our Company Name. The owner of Secure Movers would like to thank you so much for taking the time to read over this history and information on Secure Movers. I would love to Secure and handle your upcoming Move, Have a good day, Mickey Fehrenbach, the owner of Secure Movers Inc. Moving You a new Direction, Feel Secure!!