I needed to have an existing toilet removed and a new toilet installed in my new home. After waiting for a week for my builder’s plumber to never call back, I decided to use Thumbtack at 9:30pm on a Saturday night.
Jason responded almost immediately with a proper and reasonable quote and stated that he could be at my home at 9:30 the following morning. Due to a commitment I already had, 9:30 would have been a tad late, so I asked him if he would be willing to either come earlier or in the afternoon. Jason said he would be at my home at 8:00am.
On Sunday morning, Jason called and said he was a little early (what a problem to have). As I met him and shook hands, you could tell immediately that he was all about the customer and was gong to do a great job and he did. Jason even went as far as to ask if we had extra grout for the tile as he wanted to install a little grout around the base of the toilet over the caulk for additional protection.
Jason finished in a little over an hour and the new toilet works perfectly. I would, and will, recommend Jason in the future. In addition to plumbing, he also let me know that he was a handy man for other home related jobs.