FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on several factors, including the size of the home, the condition of the space, and the type of cleaning requested. We aim to keep our pricing fair, competitive, and transparent. We also offer discounts for recurring cleanings and may have special offers available for new customers. Any additional fees or special requests are discussed before the service so there are no surprises.
- What is your typical process for working with a new customer?
We start by learning about the customer’s home, cleaning needs, and expectations. We ask a few basic questions about the size of the home, the areas that need attention, and the type of cleaning they are looking for. From there, we provide a clear estimate and schedule a convenient time for the cleaning. After the service, we welcome feedback and make sure the customer is satisfied with the work.
- What education and/or training do you have that relates to your work?
Our experience comes from hands-on cleaning work and learning the best methods for safely and effectively cleaning different surfaces and areas of the home. We focus on proper cleaning techniques, attention to detail, organization, and using appropriate products for each job. We are always looking for ways to improve our process and provide better service to our customers.