FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to short-term rental properties. Rates depend on the size of the property, number of bedrooms/bathrooms, and turnover frequency. We currently offer your first deep cleaning FREE for new clients, along with a 100% satisfaction guarantee. There are no contracts, no hidden fees, and no long-term commitments. You only pay for the services you need, when you need them.
- What is your typical process for working with a new customer?
We gather basic details about your property (address, size, and turnover needs). We schedule your first deep cleaning (FREE) to set our quality standard. Our professional STR cleaning team completes the service following a detailed turnover checklist. After the cleaning, we confirm satisfaction and make any adjustments if needed. Once approved, we handle all future turnovers with consistency and reliability. Our goal is to remove cleaning from your list of worries completely.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in short-term rental and Airbnb turnover cleaning, with a strong focus on hospitality-level standards, attention to detail, and consistency. We follow structured cleaning systems, quality-control checklists, and ongoing training to ensure every property meets 5-star guest expectations. Our experience working with high-end STR properties allows us to deliver reliable, repeatable results that protect reviews and guest satisfaction.