FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, the type of cleaning (standard, deep, or move-in/move-out), and the condition of the space. We always provide clear pricing before the cleaning so there are no surprises. We also have discounts built in for recurring services.
- What is your typical process for working with a new customer?
We start by learning a bit about your home and what type of cleaning you’re looking for. From there we provide a quote and schedule a time that works for you. On the day of the cleaning our professional cleaners follow a detailed checklist to ensure everything is covered. After the service we follow up to make sure you're happy with the results.
- What education and/or training do you have that relates to your work?
Our cleaners have hands-on experience cleaning residential homes and follow a detailed MaidCraft cleaning checklist to ensure consistent quality. We focus on proper cleaning techniques and attention to detail.