FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is clear and all-inclusive. For example, our 160” indoor LED panel package costs $14,990, including installation, configuration, setup, and local support. We don’t hide fees, and for larger or custom projects, we offer flexible quotes and bulk discounts.
- What is your typical process for working with a new customer?
*Initial contact – Customer sends a message or calls us. *Needs assessment – We understand the size, space, and vision. *Quote & design – We send the best option and visuals. *Installation – Our team installs and configures the LED wall. *Final setup & training – We test everything and teach the basics. *Ongoing support – Local assistance, maintenance, and warranty.
- What education and/or training do you have that relates to your work?
Our team is trained in LED technology, electrical setup, and advanced configuration with NovaStar processors. We follow AVIXA guidelines for AV installations and are always updating our skills with hands-on training and certifications.