This was my first experience with Thumbtack, which I never heard of until I did a Google search in my area for computer repair. I reached out to several professionals recommended by the site. Mr. Orta of Orta PC Repair was one of the ones which I was able to talk to and was very professional and accommodating. We arranged for him to look at my computer immediately, which he was able to run a diagnostic and offer several suggestions. I had an older computer with a failed motherboard, so finding a replacement motherboard and compatible parts to work with the new motherboard would have been a challenge. Mr. Orta was able to locate a replacement motherboard at a reasonable price. However with the age of the computer and its parts, there were compatibility issues once installed. I say all this to demonstrate Mr. Orta's determination to do whatever was possible to salvage what he could from my computer and offer me the least expensive alternative, which he gave me several options including building a new computer. After taking some time for me to research and access what would be best for my needs, I decided that having a new computer built and transferring some compatible parts from my old computer was the best solution. Mr. Orta ordered the parts needed for the custom build at very reasonable rates as well as his labor. During my time of trying to decide what I wanted to do, he offered good suggestions to increase speed such as having a Solid State Drive, which I had him put in the new computer. It starts up quickly and operates fast. He also threw in some other extras to help optimize my computer. etc. which he delivered the computer right to my office and set it up and connected everything. Mr. Orta was professional, patient, knowledgeable, and always looked out for my best interest as a customer regarding technical needs and price point. When I first talked to him, I felt deep in my Spirit that choosing his company for my computer repair was a good choice. I had know idea that it would open up the door for me to now have reliable, fast, costumed built computers at an affordable price, and not the exorbitant prices I have paid in the past with some of the big computer companies that offer customization. I highly recommend Orta PC Repair.