FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It is transparent and upfront.
- What is your typical process for working with a new customer?
For cleaning, we inspect, clean, confirm and measure. We provide before and after pictures and digital report. We guarantee our job for a year. For repairs and reroutes, we provide free estimates and work with client to complete the work at a convenient time. We guarantee our work for life as long as we maintain the vent.
- What education and/or training do you have that relates to your work?
Our techs are trained in the use of professional grade tools and know the construction code for every job we do.