FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All our prices are clearly specified and come with detailed descriptions. We are a company committed to transparency and honesty.
- What is your typical process for working with a new customer?
After our initial contact, where we aim to understand our client's major needs, we gather the home information (address) and email. We send an estimate with all the details included in the contracted service. Upon approval, the client should save their credit card (nothing is charged until the service is completed).
- What education and/or training do you have that relates to your work?
Institute of Inspection, Cleaning and Restoration Certification (IICRC): Website: IICRC Association of Residential Cleaning Services International (ARCSI): Website: ARCSI Professional Cleaners Association (PCA): Website: PCA ISSA Cleaning Management Institute: Website: ISSA National Environmental Health Association (NEHA): Website: NEHA Occupational Safety and Health Administration (OSHA): Website: OSHA Green Seal.