FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of your home and the type of cleaning requested. Factors that can affect pricing include: • Number of bedrooms and bathrooms • Level of cleaning (standard, deep clean, move-out) • Pets in the home • Add-on services such as inside the fridge or oven • One-time or recurring We always provide clear upfront pricing before confirming your booking, so there are no surprises.
- What is your typical process for working with a new customer?
We make booking simple and convenient. Request a quote or send us a message through Thumbtack. We'll confirm details about your home and cleaning needs. Choose a time that works best for you. Our professional cleaner arrives and completes your service. Our goal is to make the process easy, reliable, and stress-free. Your satisfaction is very important to us. If something was missed or you’re not completely happy with your cleaning, please let us know within 24 hours and we will work with you to make it right. We take pride in providing reliable service and want every client to feel confident booking with us. Our goal is for you to walk into your home and feel that it’s fresh, clean, and exactly what you expected.
- What education and/or training do you have that relates to your work?
Our focus is on professional standards, attention to detail, and delivering consistent results for every client. We work with experienced cleaners who are familiar with effective residential cleaning techniques, proper product use, and efficient cleaning processes for different areas of the home. We also emphasize clear communication, reliability, and a structured approach to cleaning so that each service meets the expectations of the homeowner. Our goal is to provide a professional, dependable experience from booking through completion of the service.