FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Rob N Sons, we believe in fair and honest pricing. Our rates are competitive and based on the scope and complexity of each project. We provide free estimates and work closely with our clients to ensure the services fit within their budget. There are no hidden fees—everything is clearly explained before any work begins. We also offer discounts for recurring maintenance services and bundle pricing for combined lawn care and irrigation packages.
- What is your typical process for working with a new customer?
At Rob N Sons, we make the process simple and stress-free for new customers. Here's what you can expect: Initial Contact – We begin with a conversation to understand your needs, goals, and budget. You can reach out by phone, email, or our online form. On-Site Assessment – We schedule a convenient time to visit your property, assess the space, and discuss your vision in detail. Free Estimate – After the visit, we provide a detailed, no-obligation estimate outlining the scope of work and pricing. Planning & Scheduling – Once approved, we finalize the design or service plan and schedule a start date that works for you. Project Execution – Our team gets to work, maintaining clear communication and making sure you're informed every step of the way. Follow-Up & Maintenance – We ensure everything meets your expectations and offer ongoing maintenance plans if needed. We’re committed to delivering great results with professionalism and reliability from start to finish.
- What education and/or training do you have that relates to your work?
At Rob N Sons, we bring years of hands-on experience in landscaping, irrigation, and outdoor design. Our team has completed specialized training in irrigation system installation and lawn care management. We stay current with industry standards, safety practices, and the latest techniques through continued education and field experience. This combination of training and real-world expertise allows us to deliver high-quality, reliable results on every project.