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This is the first time I'm giving someone 5 star review prior to the completion of the job. I have an old/discontinued water heater, an unusual issue. Jontell has been very honest throughout the process and gained my trust. We're still configuring the issue with my heater but I feel comfortable to count on him. He helped me understand that my heater is an old unit and the part has to be on special order. He even came out to my place after hours to ensure hot water is temporarily up and running for me. When it comes to this type of services, I've encountered too many people who just wanted to take the money and not follow through. However, Jontell has been very professional and honest with me. The part to fix my water heater has been ordered and Jontell ensured he will do the installation again at no cost. I understand unusual situation like this happens in this business. We're dealing with electrical and sometimes it's just out of human's hands. However, I'm confident to count on Jontell to complete this job. No wonder he has over 100 positive reviews! He sure will have my future business as well as references to my friends. If you are looking for a knowledgeable, honest plumber who won't scam you and get the job done, you've got the right person here!
Mr. Lindsey was very professional. He was on time and explained what he had to do to complete the project. He installed the water heater, completed some additional work for me. I was very pleased with the overall experience. I will definitely use him again and recommend him to friends and family as well.
Kristopher did an amazing job with replacing my water heater. On a short notice, he was able to accommodate my appointment and got the water heater installed within 24 hours of me requesting it to be replaced. He is very reasonable, responsive and polite gentleman. I will definitely recommend him over any other big plumbing companies to get more value for money. He does his job thoroughly, explains everything he is doing and cleans up after he is done.
Ed and his wife were professional, friendly, and skilled. He helped us with several smaller fixes on toilets and sinks as well as installing a dishwasher in an 80 year old house with quirky plumbing. They were responsive and great to work with. We will certainly us Ed in the future!
Absolutely great to work with! We had a new hot water heater installed same day. We had issues with the heater at no fault of the install and they came back out to try and solve the issue. They have spoken to my husband on a late call trying to troubleshoot and we ended up needing Rheem to send us a new part. We purchased the water heater directly from HD.
Very Honest! Super knowledgeable! Saved me over $700!! I thought, and was told by other plumbers, that I needed a brand new water heater. But after Keith came and did his diagnosis, for FREE I might add, he informed me that I could save money by just replacing some parts (i don't remember what the parts were called) and repairing the water heater instead of replacing it. I can't tell you how refreshing it is to have someone be honest about what you truly need instead of trying to sell you something expensive just to make money!
Fair price for a water heater install. He was able to get out the very next day (I posted late in the evening) and accommodate my tenant's schedule. As an out of state landlord the potential for things to go wrong is high but everything went smoothly. Communication was great, work done on time, true professional!
Derek was clear and informative with his communication prior to and during the installation of our water heater. He competed the job with exceptional professional and was kind to myself and my family. He explained the installation and detailed recommendations for maintaining the water heater. This was a job that I was concerned about, but Derek was outstanding and I've already recommended him to my next door neighbor in the market for a new water heater. I will be calling him back for any additional plumbing needs that arise!
When the parts for our tankless water heater were not available through retailers, he contacted the manufacturer to order the correct parts. Him and his staff were very professional and extremely knowledgeable. I will definitely be contacting him for all my future plumbing projects!
Steven responded instantly to my request to install a new water heater. They arrived that day and even improved on the original water heater installation. Courteous and professional, I highly recommend their services.
Hard working guy and get the job done in timely manner. I am also satisfied with the quality of work. I have had my my outdoor pipe repaired.
Installation of water heater seems to be working well - thanks!
We had the best experience with Freddrick at Sealed Tight Plumbing from the very beginning, starting with him fitting us in earlier than expected. We had an EXTREMELY difficult clog in our kitchen — he went way above and beyond to make sure we were taken care of, even correcting the installation of the pipes for us. He is so personable and professional, and takes a lot of pride in getting it done right. I have already recommended him to others. A great trustworthy plumber is such a relief.
Don replaced our water heater and added a small overflow tank, bringing it up to code. He was on time, very professional, charged reasonable prices for services rendered and knowledgable about the process. We will definitely use 361 Home Repair in the future.
Prompt and professional. Described what was going on with my gas water heater, life expectancy of tank and options for replacement. Will definitely recommend to family and friends.
I'm super happy that we chose Cates HVAC to repair our heating units. Not only was he industrious and knew what he was doing very well, he also really charged us the price to repair both units what others would have charged for one of them. He was very honest and friendly as well. I definitely would recommend to other customers and will use him again if I have any HVAC issues.
Mr DeNeale was extremely responsive with our water heater replacement request. I had a 20 year leaking tank and he was able to replace it and install it within a day. He is extremely professional and extremely fair with his pricing. I knew that sooner or later the tank needed to be replaced due to its age. But once I saw the leak, I knew that it needed to be replaced right away. I just wish I would have done it a few years ago. I did not know how much an old water heater can actually affect the amount of water pressure. Very happy with my experience. Give him a shot.
Mr. Green came out to assess a malfunction (gas leak) with my furnace. Within the same day I had the furnace replaced. He was professional, timely, and worked diligently to ensure I had heat before my children's bedtime!
Keith installed a new water heater and hauled away my old one. Very reasonable rate and did it in less than half a day.
Marcus arrived on time and provided excellent service. He took the time to explain every step involved with repairing my water heater. Additionally, he took the time to look at another plumbing issue in my bathroom and fix it the same day. I will definitely call him again for my repair needs!! Amazing service and reasonable prices!!
I really appreciated working with Hot Water Solutions for my new hot water heater installation. They came when they said they would and did a great job. Everything was cleaned up after the install. Thanks!