Computer R³ - Rescue, Recovery & Repair
Computer R³ - Rescue, Recovery & Repair

Computer R³ - Rescue, Recovery & Repair

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: You got a problem that requires a pro? A problem where you can’t tell what the issue is? The average computer service tells you to “bring it to the store”? You are a small service, but you would like to experience service like the big player? You have carried your computer to every store, and none could find the issue, but as soon as you are back home, it starts again? As the founder of Computer R³ and double Microsoft Certified Technology Specialist (MCTS), I don’t believe in a computer repair service that is run in a storefront. A store is for selling, a shop or a lab is for repairing and investigating. With a shop, the repair service must have at least the latest kind of hardware sitting in windows and shelves waiting to be purchased. And the price for that, plus the rent is billed to you, the customer. I believe in offering high-quality service, the service companies like PricewaterhouseCoopers, BMW, Ford, and the like hire to get their problems fixed. And they don’t drive to a shop, they expect to have the problem fixed, where it happens: at their location. My services: Your description will be heard, taken seriously, and investigated. Your computer is too slow? No problem, from cleaning up to hardware replacement, I can offer it all. Your printer is no longer responding? I can fix it. You have been hacked? I will take care of it, including creating a forensic backup for you to take to court. You have a virus? Let’s clean it! Ransomware? Most of them are no problem for me. One thing ahead. Thumbtack's prices don't reflect the way real IT professionals work. The charge is $80 by the hour plus hardware if needee. However for private sector we don't charge after the 3rd hour on the job. FAQ: Do I need to reinstall your computer? Only at a last resort and only after a complete backup. What if it takes longer than agreed? If you have a problem, that proves more complex than originally thought you only pay for the maximum time agreed upon. Will I bill you for new hardware? Not without talking with you first. I will explain to you which parts need to be replaced and how much it will cost you (I always will try to find the best bargain for you). Sometimes fixing it costs more than a new computer… If that’s the case I will let you know.
Overview

Hired 13 times

Background checked

2 employees

5 years in business

Payment methods

This pro accepts payments via Cash, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2020

Featured Projects

9 photos

  • Debian Linux on an HP Laptop with unrecognized har

    Computer Repair

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

18 reviews

5
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Read reviews that mention:


pro avatar
Cynthia A.
Jul 20, 2019
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Hired on Thumbtack

Hired on Thumbtack

My involvement with CJ was positive from the moment I contacted him. If I had to rate him on a scale of 1 to 10, I would give him an 11+. He responded quickly to my initial contact and followed up with me attentively. He was prompt to our appointment. CJ is an ultimate professional and far more than a "computer tech". He quickly grasped exactly what I needed and solved the problems that had bedeviled me for quite some time with ease and speed. He ended up transferring all the data from my 10ish year old computer to my new one and made certain everything was functioning properly. Initially he was positive about my situation when I was not. He was confident in his ability to fix the issues. He did not disappoint! His rates are more than reasonable for all that he has to offer. He also provided and installed free security and office suite software packages for me since I was not using any. He is now able to help me remotely with any future problems. CJ has a professionally warm and caring manner and he is comfortable to deal with. I could not have been happier with the outcome of hiring Computer R3 for my computer woes. THANK YOU, CJ! You are the best!

Details: PC • Laptop • Computer not turning on • At the pro’s location

Computer Repair
pro avatar
David A.
Jul 22, 2019
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Hired on Thumbtack

Hired on Thumbtack

CJ is extremely professional. He quotes a time frame and a price per hour. If he goes beyond the quoted time, he does not charge extra. He explains everything very thoroughly and does not make any final decisions without your approval. He offers excellent advice on additional products/software that may prevent future issues. I highly recommend!

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet) • My home, venue, etc.

Computer Repair
pro avatar
Anna M.
Mar 31, 2019
As a freelancer the security of my data is important. I turned to Computer R3 with my concerns and asked for advice. Computer R3 showed me several possible back-up solutions and consulted me about which are the best and which are the best in each price range and helped me to find a bargain on external hard drive, back up software and the best configuration. On top of it Computer R3 also advised me to a better Internet Security package.
pro avatar
Richard S.
Jul 17, 2019
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Hired on Thumbtack

Hired on Thumbtack

Excellent work... very professional, prompt and effective. Highly recommended!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Norma T.
Jul 9, 2019
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Hired on Thumbtack

Hired on Thumbtack

CJ was the best! He listened to my issues and proceeded to address each in a logical manner.

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
Credentials
Background Check

Joerg Mocikat