If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Direct booking discounts available—check out our special offers.
The Clean Crew provides reliable, high-quality house cleaning for both residential and commercial spaces throughout the Athens, Watkinsville and Jefferson areas. We’re a women-owned family business that prioritizes eco-friendly products, so your home or workplace is clean and cared for responsibly.
We also offer specialized salon and spa cleaning services. Our small, professional team focuses on consistent, detailed work tailored to your space and schedule—from routine office cleaning to deep disinfecting. You can count on us for dependable scheduling and cleaning plans that fit your needs, including general, deep cleanings, or fully customized options.
Message us today to learn more about our monthly cleaning specials and get your next cleaning booked.
Overview
Hired 15 times
Serves Athens, GA
Background checked
3 employees
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Venmo.
Services offered
Cleaning type
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Laundry
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and punctuality.
Good 4.1
7 reviews
5
72%
4
0%
3
14%
2
0%
1
14%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jamie G.
Jul 5, 2026
The Clean Crew is hands down the only Cleaning company I will use from here forward. They are punctual, very communicative, and thorough in their work . Bonus, they use great products that I don’t have to worry about my kids and pets being around! My house has never looked so clean :)
Victoria L.
Jun 4, 2026
I’m so happy I decided to go with The Clean Crew to clean my house. Being a single mom that works to hard with three kids, it’s so hard to keep my houseclean so thank you Clean Crew for making my house squeaky clean!
I’ll see you next week!
Susan J.
Jun 4, 2026
My overall experience was great! They cleaned over 7 years of dust! Deep cleaned the bathroom and left it sparking. Definitely would use again and recommend to anyone who asks!
Kori S.
Jul 27, 2026
•
Hired on Thumbtack
I recently hired this company for a deep move-in cleaning before moving into our new home.
The team arrived on time, was friendly, and walked through the house with me before getting started. The home was already in good condition, so there wasn’t a lot of heavy scrubbing or neglected areas. My request was simply for a thorough, top-to-bottom deep clean so we could move into a fresh home.
One thing that left me confused was the pricing.
My original quote was $1,100 with 15% off, bringing the total to $965. That quote included approximately 7.5 to 9 hours of cleaning, several cleaners, and complimentary carpet shampooing in three bedrooms.
When I was ready to book, I was told the 15% discount was actually capped at $100. After I pointed out the original quote, they honored the original discounted price.
Before the cleaning, I contacted them to remove a significant portion of the house from the scope of work because contractors were still using part of the basement. I removed two bedrooms, one bathroom, the basement living room, recreation room, and kitchenette from the cleaning. Despite significantly reducing both the square footage and the amount of work, the revised quote only dropped from $1,100 to $1,000 before any discount. At the same time, the crew size changed from “several cleaners” to only two cleaners, with a possible third joining later. After I questioned the pricing, the quote was reduced again to $900 before applying the 15% discount. I appreciated that they worked with me on the final price, but I never fully understood how removing such a large portion of the job resulted in only a $100 reduction before I pushed back.
The cleaning was completed two days before we moved in. Unfortunately, once we started moving our belongings into the house, I noticed dust and a spider web in the corner of the dining room, along with what appeared to be dog hair and debris in the corner of one of the bathrooms near the tub (photo attached). That bathroom had not been used since the cleaning, so I know it wasn’t from our household. I had also been told the floors were mopped and the baseboards were hand-wiped. Finding these things made me question how thoroughly the rest of the home had actually been cleaned.
I also expected the house to have that fresh, just-cleaned feeling afterward. I understand many companies use natural or fragrance-free products, so I wasn’t expecting a strong bleach smell, but there wasn’t even a subtle fresh scent that usually accompanies a deep cleaning. By itself that wouldn’t concern me, but combined with the areas that were missed, it left me wondering how thorough the cleaning really was.
This was my first time hiring professional cleaners, so I wasn’t sure what to expect. During the final walkthrough, I was exhausted after spending nearly 10 hours alone in an empty house with poor cell service. I admittedly didn’t inspect everything as closely as I should have. At the time, I believed they had done a great job. I actually paid more than the quoted amount because I was pleased with what I saw, and I even asked for pricing on recurring weekly cleanings because I was interested in becoming a regular customer. I never received those quotes.
The payment process was also frustrating. Because of poor cell service, my Venmo payment wouldn’t process, so we tried Zelle instead. My sister submitted the payment, and we believed it had gone through successfully. A few days later, I received an overdue invoice and an email requesting payment again. The screenshots they attached showed that the payment had actually been returned because their account was unable to accept the Zelle deposit, not because payment hadn’t been initiated (screenshots attached). Instead of reaching out first to explain there had been an issue receiving the funds, the invoice was immediately marked overdue and I was asked to resubmit payment. We tried Zelle a second time with the same result before the payment was finally accepted through Venmo. Once the payment was successfully received, I never received a follow-up acknowledging that the issue had been resolved.
Overall, the staff was courteous, punctual, and professional. However, the pricing inconsistencies, the missed cleaning details, the lack of follow-up regarding recurring service, and the way the payment issue was handled left me disappointed. I don’t expect perfection, but I do expect a deep move-in cleaning to leave me confident that my home has been thoroughly cleaned. Unfortunately, that wasn’t my experience.
Details: 6 bedrooms • 5 bathrooms • Move out cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Baseboard cleaning • Interior cabinet cleaning • Basement cleaning • No pets in home • Just once
The Clean Crew Athens's reply
Thank you for taking the time to share your feedback. We're glad to hear you found our team courteous, punctual, and professional.
I'm sorry to hear you left feeling disappointed. At the end of the cleaning, I personally walked through the home with you and pointed out a few areas that may not have come as clean as expected. During the service, we high-dusted all accessible areas, hand-wiped the baseboards, vacuumed and mopped every floor, and changed the mop water several times to ensure we were always cleaning with fresh water. As discussed beforehand, some of the very high ceilings could not be safely reached with our 9-foot duster and step ladder.
Regarding pricing, our estimates are based on the scope of work and square footage, not the number of employees on the job. Although one of our employees called out unexpectedly that morning, we completed the cleaning, even though it took longer than originally estimated.
We also use lightly scented, hardwood-safe cleaning products because many of our clients have sensitivities to strong fragrances. The ongoing basement demolition may have also affected the overall smell of the home.
Regarding the payment issue, after speaking with the bank on Friday, I texted to let you know the issue appeared to be related to the payment system and poor cell service and that the funds should be returned to your account. When I hadn't heard back by Saturday morning, I emailed screenshots showing the payment hadn't been received so we could get the issue resolved.
We appreciate your feedback and are always looking for ways to improve. We wish you the best in your new home.
House Cleaning
Katrina G.
Jun 25, 2026
•
Hired on Thumbtack
These 2 young ladies are topnotch. They came through for me at the last minute and did a phenomenal job. Very friendly and professional! I highly recommend them. I will use them again.
Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Window cleaning (interior) • Baseboard cleaning • Interior cabinet cleaning • No pets in home • Just once
House Cleaning
Credentials
Background Check
April Williams
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer special discounts each month! We price our jobs based on home size and add ons.
What is your typical process for working with a new customer?
We like to come out and do a in person quotes or phone consultations.
What education and/or training do you have that relates to your work?
Combined we have 7 years of professional cleaning experience.