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Hired 52 times
8 years in business
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Jul - Dec
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Victor was quick to respond and come out and demo all the carpet where wood floors were being installed. I paid for the carpet removal and for Victor to come back to finish the job to return to tuck all the carpet up to the wood floors. After multiple attempts to contact him and his commitment to return to finish his work that I already paid for, he would not come finish the job. Dishonest. I would not recommend hiring this contractor.Feb 9, 2018VHCarpet, LLC's reply
We’re extremely sorry to hear about your experience with VHCarpet. And trust me I understand how frustrating it can get. It Can at times get very busy the beginning of the year for us and at times can’t schedule out our customers as soon as we’d like. We would be more than happy to come out and assist you if you haven’t already had this resolved on us!! You can contact me directly 6785368809 Victor thanks and god bless!
I needed carpet replaced and installed for a small bedroom. Empire and Lowes quoted $500+. Victor and his team arrived the day after I contacted them, provided the carpet, installed it and cleaned up after themselves all for a third of that price.Aug 4, 2017Verified
Very professional and helpful. Victor and his team came out and did every room of our newly purchased home. They drove to carpet depot, picked up the carpet and did the job. The installation was spot on perfect and they competed the job in just 1 day. I would highly recommend these guys. Plus they back their work with a one year warranty. Thanks again guys.Jun 25, 2016Verified
Victor and his worker is a very nice and professional contractor.The installation carpet was a nice color and texture.I would hire vh carpet again.Jun 23, 2016Verified
This is my first time buying carpet and VH carpet gave me buying confidence. Their pricing was very affordable and I did not feel as if they were trying to take advantage of me.The carpet was top quality, very beautiful and the installation was done on point. I would recommend them to anyone and I will be using then again.Mar 1, 2016Verified
- What is your typical process for working with a new customer?The typical process for when working with a new customer is first and foremost to build a strong connection, understanding and confidence. VHCarpet wants the customer to feel 100% sure that they called the right professional for the job and to get it done!
- What education and/or training do you have that relates to your work?VHCarpet only hires the best and work together with the best we are all ex installers or project managers with years of experience. Our installers are all trained by VHCarpet certified and or licensed installers in their field of work.
- How did you get started doing this type of work?VHCarpet is a family owned company that have been around flooring our whole lives. I started out in flooring when i was 10 years old helping out my father and uncles watching them deal with people from all around the world. Learning from nothing less than the best. In all areas of this work especially customer satisfaction!