I had an external hard drive crash. Was hoping to recover some of the data; however, I did not want to spend a great deal of money as most of the info was saved elsewhere or recoverable via scan, etc. The recovery was going to be a time saver. Most of the other companies that responded stated prices of $129/hr and could not guarantee recovery. Stewart quoted a price only if he recovered data. Unfortunately, the data could not be recovered; however, I did have Stewart work on an old laptop to bring it up to date and clean up all virus, etc. issues. It was also nice to find out that Stewart used to work at a company that I had worked for and we had a lot of colleagues in common. I will keep his name on file and should I need computer services in the future, he will be my first call!